1. General Information

Welcome to Mama Em’s Creations! By placing an order with us, you agree to the following terms and conditions. Please read them carefully. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms periodically.

2. Product Information

• All products sold by Mama Em's Creations are handmade and may vary slightly from the images displayed on our website or social media platforms. These variations do not qualify as defects.
• Products are inspected for quality and craftsmanship before being shipped.

3. Shipping Policy

• Mama Em’s Creations ships domestically using reputable carriers. Shipping costs will be calculated at checkout.
• Once the product leaves our premises, Mama Em's Creations is not responsible for any damage, loss, or delays during transit. We ensure that all products are in good condition when shipped, and we provide tracking information when available. If you encounter any issues with the delivery, please contact the shipping carrier directly.
• Please allow 7-10 business days for your order to be processed and shipped.

4. Returns and Refunds

• All sales are final. Due to the custom nature of our products, we do not offer refunds, exchanges, or returns unless there is a defect in the product upon receipt.
• If you believe your product is defective, please contact us within 10 days of receiving your order with photos and details of the issue. We will assess the situation and determine the appropriate action at our discretion.

5. Payment Terms

• We accept Debit Cards, Credit Cards, PayPal, etc.
• Full payment is required at the time of purchase. Your order will not be processed until payment is received.

6. Intellectual Property

• All content on Mama Em's Creations, including designs, images, and text, are the intellectual property of Mama Em’s Creations and may not be copied, reproduced, or distributed without express written permission.

7. Limitation of Liability

• Mama Em's Creations is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
• By purchasing from Mama Em’s Creations, you acknowledge that the items are for personal use, and any misuse or improper handling of the products is at your own risk.

8. Governing Law

• These Terms of Service shall be governed and interpreted in accordance with the law.

9. Contact Information

• For any questions regarding your order or our terms, please contact us.